Monday, 29 March 2021 08:13

WSQ Tourist Guide Programme (English)

Introduction

Singapore remains as one of the top visited countries globally. The rich heritage and diverse culture is one of the top reasons contributing to the popularity, and this is why it is essential to equip Singapore tour guides with the knowledge.


Course Objectives

Learn from the experienced tourism professionals who are also licensed STB tourist guides through role-plays, activities and field trips. The programme prepares participants to take the STB (Singapore Tourism Board) practical assessment to be a licensed Tourist Guide.


Course Outlines

The course covers the following knowledge and skills areas.
  • Create Customer Experience (CRS-Q-0036457-TOU) – 22 hours
  • Tourist Guides - NC/NAP (CRS-Q-0040930-TOU) – 102.75 hours
    - Handle Arrival and Departure of Visitors
    - Promote Singapore as a Tourist Destination & Apply Tourism Knowledge
    - Write Tour Commentary
  • Conduct Tour (CRS-Q-0040929-TOU) – 108.5 hours 


Duration

  • Total 233.25 hours
  • 7 months (Part-Time)
    • Classroom Training : Two weekday evenings (6.45pm to 9.45pm) and/or one Saturday morning (9am to 1pm)
    • Field Trips: Saturday (9am to 1pm) and/or (2pm to 6pm)
  • 5 months (Full-Time)
    • Classroom Training and including Field Trips : Three weekdays, 9am to 6pm


Mode of Instruction

  • Mini lectures, field trips, role-plays and games
  • Interactive practical activities for group and individual
  • Independent learning sessions, mutual sharing and feedback
  • Trainer-Student Ratio - 1:20


Certification

Upon successful completion of the programme, and passing all assessments, participants will be awarded with 3 Statement of Attainments (SOAs) by SSG. Participants will be eligible to apply for the Tourist Guide License with Singapore Tourism Board. For Foreigners, please note that STB will only issue the Tourist Guide License to foreigners holding employment pass / work permit which is valid for at least 6 months from date of passing the examination. He/She must also be gainfully employed by a travel agent as a tourist guide.


Target Audience

Individuals who wish to become STB-licensed tourist guides

Entry Requirement

Applicants must fulfil the following criteria:
• be over 21 years of age
• be medically fit
• be highly proficient in the language you wish to guide in
• possess a secondary education (GCE ‘O’ levels or equivalent) with the following language proficiency
• Preferably have at least 1 year of working experience
 
if you are guiding in English:
i) GCE 'O' Level Certificate with a Min. Grade B4 in English; or
ii) WPL Level 6 in English language
 
if you are guiding in other languages:
i) Have a high standard of proficiency in the guiding language;
AND
ii) Primary 6 pass or WPL Level 3 in English language.
 
In addition to meeting the above entry requirements, applicants mustattend a course preview and an aptitude and attitude assessment interview.
 S$
Tuition Fee 5231.75
SELF SPONSORED SINGAPORE CITIZEN / SINGAPORE PR ≥ 21 YEARS ABOVE 
 
Less SSG Funding (Up to 80% of Tuition Fee) 3,908.05
Tuition Fee after Funding 1323.70
GST 366.22
NETT Fee Payable 1689.92
SELF SPONSORED SINGAPORE CITIZEN ≥ 40 YEARS ABOVE ONLY
 
Less SSG Funding (Up to 90% of Tuition Fee) 4,708.58
Tuition Fee after Funding 523.17
GST 366.22
NETT Fee Payable 889.39
   
OTHER FEE
 
Application Fee (non-refundable) 150.00
GST 10.50
NETT Fee Payable 160.50

Company Sponsor for Non-SMEs and SMEs

 

Course Fee Subsidy of up to **90% and **Absentee Payroll Funding for Singaporeans and Permanent Residents Employees

**Subjected to SkillsFuture Singapore (SSG) Terms and Conditions.

 

Programme Calendar 2021

JanFebMarApr
19 PT 22 FT   19 PT
MayJunJulAug
18 PT   13 PT 23 PT
SepOctNovDec
  11 PT 16 PT  

PT: Part-Time
FT: Full-Time

Enhanced Training Support for SMEs

For more information, click here

Terms & Conditions for SSG Funding

Company-Sponsored Applicant 

Tourist Guide Programme

  • Applicant must be Singaporean or Singapore PR.
  • Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
  • SSG funding applies to the course fees only and excludes application fee and re-assessment fee.
  • Should the applicant resign or be terminated during the training, the sponsoring company will not be eligible for funding. If applicant wishes to continue with the course, he/she can apply as Self-Paying Applicant. Terms and conditions apply.
  • The absentee payroll will be disbursed to the company through Enterprise Portal for Jobs and Skills (EPJS) when the participant attain ALL the required SOAs.
  • Applicant must obtain STB license within 6 months from date of passing examination
  • Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.
Self-Sponsored Applicant 

Tourist Guide Programme

  • Applicant must be Singaporean or Singapore PR.
  • Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
  • SSG funding applies to the course fees only and excludes Application fee and re-assessment fee.
  • Applicant is liable to pay back the funding if ANY of the following is NOT fulfilled: 
    - Achieved 75% attendance for EVERY units
    - Completed ALL the required units and pass ALL assessments
  • Self-paying applicants are NOT entitled to absentee payroll.
  • Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.

*SSG Funding is up to 90%, is subjected to Applicant’s age and citizenship.

Enquiry Form

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